King of Watersports is authorised and regulated by the Financial Conduct Authority, register number 0616240 and act as a credit intermediary.
Finance is provided through the Deko platform by a number of lenders. You will be offered the best rate available based on your credit history and the lenders’ credit decision policies.
Deko is a trading name of Pay4Later Ltd who act as a credit intermediary. They are registered in England and Wales (company number 06447333) and authorised and regulated by the Financial Conduct Authority (register number 728646). For more information please go to www.dekopay.com/faq or visit www.dekopay.com.
1. What Options are available?
6 Months 0% Apr on orders over £500 containing an eligible product
10 Months 0% Apr on orders over £500 containing an eligible product
12 Months 0% Apr on orders over £500 containing an eligible product
All finance orders are subject to a minimum deposit of 10% which will be taken from your Debit/Credit Card by our partner Deko once your application has been approved and confirmed.
2. How quickly will my application be processed?
If your online application is received between 9am and 8pm, Monday to Friday (excluding Bank & Public holidays), 9am and 6pm on Saturday, or 10am and 5pm on Sunday then in the majority of cases, you will receive a decision within a matter of minutes. If you submit your application outside of these hours, then you will likely receive a response the next working day. You will be sent an email to confirm the status of your application as soon as it has been processed.
3. Once my application is approved, what happens next?
Within minutes of your application being approved, you'll be asked to accept the terms of the contract - once you select YES we will be notified and will contact you to process and complete the order.
4. Will I be credit scored and if so, what does this mean?
Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies. This information allows us to produce consistent decisions, ensuring all our applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion, disability or colour.
5. If I am declined/refused, what is the reason?
In addition to credit scoring, confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies are all taken into account. Though you will not be provided with a main reason for the decline of your application, it is usually based on one, or a combination of the following:
1. Your credit score (note that every finance company will score you differently)
2. Adverse credit reference agency information
3. You are considered to be overcommitted
4. You are aged under 18
5. Your existing account performance with other lenders
6. What type of information do credit reference agencies hold about me?
Some of the information is public information, for example electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them for instance this could include your payment history and outstanding balance on these accounts. Any requests for credit, where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.
7. Who is my finance actually with?
Your finance is with Ratesetter and your contract is held with them. We work with Deko to provide this finance for you.
8. If my application is not successful, can I re-apply?
Yes. We acknowledge that your circumstances change and just because a previous application has been refused, it does not mean that a further request will be automatically turned down. We do suggest however, that you leave at least 3 months between applications.
9. Who is eligible to apply for online finance?
To apply for online finance, you must be between the ages of 18 and 85*, work at least 16 hours a week, or be retired with an income. You must also be a permanent resident of the United Kingdom and have lived in the UK for the last three years or more. Homemakers aren't excluded from making applications under their own names.
10. Can I request delivery to an address other than my home?
In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.
11. Can I change my order in part or whole after applying for online finance?
To ensure your chosen products are correctly delivered to you, if you need to change your order in anyway, it will be necessary to cancel and re-submit your order. We apologise for any inconvenience this may cause. If you've already received confirmation of approval for finance, by the time you decide to change your order, then the decision will stand from your original application so long as the order value has not increased. If however, you then go on to make subsequent orders funded via online finance, then each will be treated as a new application and will be processed in the normal way.
12. Are the goods I’ve ordered set aside for me until the approval process is complete?
Our system is such that goods are allocated to your order only when your finance is completed and the deposit processed.
13. What if I still need assistance after reading the information in this section?
Simply contact our customer services team using the Contact Us Form
, detailing the nature of your enquiry. A customer services advisor or a member of our online finance team will get back to you as soon as possible with an answer to your question.