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Delivery & Returns


We at King of Watersports want you to enjoy your purchases as soon as possible, this means we strive to dispatch your order within one working day of it being placed (subject to payment authorization and stock availability). If there is going to be a delay for any reason, we’ll let you know as soon as we can.

As this is a big 'ole world we live in, and it's not cheap to send our awesome products to everywhere so please see below for all additional delivery prices that may apply to you.


For all deliveries outside the EU (i.e. Australia and Jersey) VAT will automatically be removed upon clicking ‘place order’ you will pay the ex-vat charge.


Orders Under £30.00
Orders over £30.00
Mainland UK
& Channel Islands


1st Class Delivery
 
£1.95

Free Standard Delivery within 3 Days
FREE

Next Day Delivery 
Selected postcodes only
£4.95

Orders Under £60.00
Orders over £60.00
Mainland Europe
Ireland


1st Class Delivery

£3.95

Free Standard Delivery within 3-6 Days*
FREE

Express Shipping within
2-4 days
£9.95

Orders Under £100.00
Orders over £100.00
Rest of the World



1st Class Delivery
 
£5.95

Free Standard Delivery within 3-7 Days*
FREE

Express Shipping within
3-5 days
£19.95



*Please see above for all shipping costs. 
There are some exceptions for items sent off mainland UK and mainland Europe, ie Kiteboards, Kitesurfing kitesKayaks, Surfboards and SUP's 

Surfboards, SUP's and Kayaks to mainland Europe, Ireland and the Channel Islands will incur a shipping fee - please contact first for a quote.
Remote destinations like N.Scotland, Spanish Islands etc... may be subject to longer delivery times & fees. 

Currently we are unable to send to Russia, South Africa and Israel. We are working to get this resolved.

Please call in for a quote first!


**Mainland Europe. Charges may apply to island/remote destinations like Cyprus, parts of Greece, Malta, Canary Islands etc... 

***Rest of world charges may apply to destinations like Madagascar, Japan, USA, Falkland Islands, etc…

All travel/board bags outside mainland UK will be an additional cost of between £15 and £25 shipping each.


However we are lovely people and will contact you with any additional payment requests as large items will incur additional charges prior to payment being debited from your account.


Exchange rates vary constantly therefore we cannot guarantee the price of an item in any other currency except GBP's, the Euro and Australian Dollar prices are an approximate. The money taken from your account will be GPB's, you must check with your bank as to how it will come out of your account. 

Delivery Times are based on standard working days (i.e. Monday to Friday, no Saturday deliveries, excluding public holidays, etc...) Orders for next day delivery must be made by 1pm, but please call if it is after this time as we should be able to push next day orders through up to 3.30pm. Next working day delivery can only apply to Mainland UK.



RETURNS
If for any reason you would like to return your item(s), they must be in their original condition (with packaging and tags intact) within 14 days of the purchase date.
We will either exchange the item, issue a full refund or a credit note on the site. Credit notes are non negotiable for transactions over £60 days. 
Please note that if goods are not returned in the condition in which you received them, we reserve the right to refuse such returns.


If you would like to exchange or return your item or have a warranty query please follow the link below and submit as much information as you can so that we can process your request as swiftly as possible.




For any wetsuit warranty you must send the suit clean and dry as we will not be able to process a wet/dirty suit! 

Any item returned to us is at your own risk and cost. Please note that we will not be liable for any loss or damage to any returned items in transit and products remain your responsibility and property until we receive them. If returned items are lost or damaged in transit, we will have to charge you (or not to refund any amounts attributable to) such loss or damage. Please send any item(s) you intend to return in the original packaging.
N.B: We operate out of a busy warehouse - we can only accept courier and postal deliveries at this address – we cannot accept items delivered by hand. 



THIS BIT IS IMPORTANT!!

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.
It is your duty to inspect and confirm that the goods are in perfect condition before signing.
If the goods are damaged and not singed for as such, King of Watersports cannot accept any liability and the item will not be replaced or reimbursed.

Order Cancellations
If you wish to cancel your order please call up and speak to a member of our team immediately and always back up with an e-mail to sales@kingofwatersports.com.

                
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